Shipping & Return Policy
Orders are shipped within 48 hours (not including weekends). Standard shipping in the U.S. via Priority post via USPS takes approximately 3 to 5 business days. Therefore, you can expect your shipment to arrive in 5 to 7 days.
Priority Post is only available in the USA: Orders placed Monday through Thursday before 11am will ship the same day. Orders placed after 11am will ship the following business day. Orders placed Thursday after 11am through Monday 11am will ship on Monday.
Canadian And International Orders
Under no circumstances will we falsify invoices or shipping labels. If your country is not available as an option in the checkout process, we are not able to ship to your country. Check a product's shipping notes while shopping to learn of any possible shipping restrictions for particular products.
Credit Card Orders
You may use American Express, Discover, Visa, and MasterCard as payment on orders to almost anywhere in the world. When using your credit card, please provide your credit card billing address, if different from the shipping address, and daytime/evening phone numbers. If the billing address you give does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification. We cannot work out credit card problems with the financial institution; you must settle problems with them and reorder once the problem is resolved.
COD orders are not accepted at this time.
Orders placed on Holidays will ship the following business day.
For other shipping options please contact Customer Service.
Warranty - 90 Days From Date Of Original Purchase
Lift Tech Fitness will inspect any and all products sent in for warranty for the period of up to 90 Days from original date of purchase of that product. The warranty period extends to any repaired or replaced items for the duration of the 90 days from date of purchase of original item.
General Warranty Policies
The LIFT TECH FITNESS LLC, product warranties and obligations set forth below are in lieu of any other express warranties or obligations of LIFT TECH FITNESS, its distributors or retailers. The warranties and limitations extend only to the original purchaser or to the person for whom originally purchased.
Warranty claims are to be initiated by the dealer who holds the responsibility for selling the product to the consumer. Consumers must return the product to the dealer from whom they purchased the product to make a warranty claim. It is the sole discretion of a dealer to honor the manufacturer warranty for an item they have not sold to a consumer. Under no circumstance should a warranty claim be submitted without a Return Authorization number issued through a dealer. Consumers should not return product to Lift Tech Fitness directly.
All shipping costs associated with returning the product to Lift Tech Fitness will be the responsibility of the party making the warranty claim. Any shipping charges to return the product will be handled by Lift Tech Fitness and returned in the same manner of shipping as received, i.e. 2-day will be returned 2-day etc. Lift Tech Fitness does not take back returned product for credit. Any unopened product, or product returned with no apparent defect will be subject to a 15% restocking fee.
Lift Tech Fitness reserves the right to refuse warranty based on determination of defects caused by any other factor than manufacturer error. Products determined to have a manufacturers defect will be repaired if possible. Should a product be un-repairable, replacement is at the discretion of Lift Tech Fitness Warranty Department and would be a product of equal or greater performance.
Under no circumstances should the product be oiled, painted or altered in any form. Clean only with soap and water, rinse thoroughly. Bright colors will fade when subjected to prolonged sunlight exposure. Damage due to misuse, abuse or modification is excluded from warranty, as is normal wear.
If the item you wish to return is unusable, but has no apparent damage, it is considered defective. Defective merchandise should be returned directly to the manufacturer for warranty repair or replacement.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately. The contact information for the merchant shipper will be in the box. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return.
When you receive your order, the contact information of Lift Tech Fitness will be displayed in the paperwork. Please keep your paperwork in case you need to arrange for returns or exchanges, and read the instructions thoroughly for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information. Merchandise will be accepted for return within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sales Items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product purchased on "Lift Tech Fitness Website", you should mail your product to: 4019 Cornwall Ct, Rocklin, CA, 95677, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.